SEO Lessons from Nanaimo Bars in Nanaimo BC
December 19th 2024
Introduction: Discovering the Challenges of SEO in Tourism
In the age of the smartphone, it seems almost intuitive that finding a tasty treat in its birthplace would be a quick online search away. Yet, my recent experience searching for the famed Nanaimo bar in Nanaimo, BC, revealed a surprising gap in visibility for local bakeries and cafes. Instead of being directed to the city’s dessert spots, my search results were dominated by general tourism listings, historical articles, and Yelp reviews.
This experience sheds light on the challenges that tourism-driven businesses face in SEO. Unlike other industries, where a business’s own website may be the main entry point for new customers, in tourism, travellers often rely on aggregated review sites, maps, and tourism platforms that align with their search behaviour. This case study explores why traditional SEO approaches may not yield optimal results for tourism businesses and how embracing industry-specific SEO strategies can enhance online visibility.
Understanding User Behaviour in Tourism Search
For tourism-driven businesses, understanding how travellers search for and discover local attractions is crucial. Travellers typically do not search for specific business websites but rather rely on platforms that offer curated recommendations and nearby options. My experience in Nanaimo reflected this perfectly: instead of searching for a specific bakery, I was looking for “best Nanaimo bars near me”—and expecting to see a quick list of top spots.
Common Tourist Search Patterns
- Searches on Map Applications: Travellers often turn to Google Maps or Apple Maps, expecting results that are close by and easy to navigate to.
- Aggregated Review Sites: Yelp, TripAdvisor, and similar platforms rank highly for most location-specific searches, making them popular go-tos for travellers.
- Curated Travel Guides: Many tourism boards and blogs rank well for city-specific searches and often compile top lists or “must-try” experiences, which help tourists find popular spots quickly.
These user behaviours emphasize the need for a specialized approach to SEO for tourism-oriented businesses. Rather than vying for the top spot on Google’s main search results, focusing on map visibility and positioning on popular tourism platforms is often a more effective way to reach new customers.
Why Standard SEO Tactics May Not Fit for Tourism Businesses
Traditional SEO strategies, such as optimizing for high-ranking keywords or building domain authority, are often critical for e-commerce and informational sites. But in tourism, the “typical” SEO playbook doesn’t always apply. When travellers search for Nanaimo bars in Nanaimo, for example, they’re more likely to land on tourism sites or review aggregators than a local bakery’s website - because Google knows that this is what most tourists are looking for.
Challenges with Traditional SEO in Tourism:
- Review Sites Dominate: Yelp, TripAdvisor, and even Google’s local guides are designed to be traveller-friendly and tend to rank higher than individual business websites for general location-based queries.
- Broad Keywords Are Highly Competitive: For popular searches like “Nanaimo bars,” the competition is vast, and businesses find themselves competing not just with each other but with high-authority sites like Food Network or Wikipedia.
- User Preferences for Familiar Platforms: Many tourists trust review sites and curated travel guides, viewing them as more reliable sources for discovering popular spots and reviews.
Adjusting SEO strategies to accommodate travellers’ preferences can offer a more efficient path to visibility.
Platform-Specific Optimization: Meeting Travellers Where They Are
Given these insights, an alternative approach to SEO for tourism businesses begins by focusing on platform-specific optimization—meeting travellers on the sites and apps they’re already using.
Strategies for Platform-Specific Optimization:
- Optimize Google Business Profile: Having a well-optimized Google Business Profile ensures your business appears prominently on Google Maps. Include keywords, photos, operating hours, and reviews to attract mobile users searching nearby.
- Claim and Engage on Review Sites: Create and maintain profiles on Yelp, TripAdvisor, and other major review sites. Engage with customer reviews, post regular updates, and encourage satisfied customers to leave feedback.
- Collaborate with Local Tourism Guides: Partner with tourism boards, travel bloggers, and food guides to get featured on “best of” lists or curated travel guides.
- Social Media and Local Hashtags: Use city or region-specific hashtags and tag locations in posts to attract local interest and visitors.
By optimizing for these specific platforms, tourism businesses can increase their discoverability without needing to out-compete high-authority sites in standard search results.
Leveraging High-Authority Travel Blogs and City Websites
For tourism businesses, partnering with high-authority platforms like travel blogs, city websites, and local tourism boards is a powerful way to reach travellers effectively. These platforms often outrank individual business websites because they align with user search intent and meet Google’s E-A-T (Expertise, Authority, Trust) requirements.
Case Study: Tourism Nanaimo’s Success
Tourism Nanaimo’s “Nanaimo Bar Trail” article illustrates how local platforms can outcompete major aggregators:
- Matching Traveller Intent: A comprehensive guide that compares multiple options and offers historical context captures tourist interest effectively.
- Prioritizing Quality Content: Editorial-style content adds value and demonstrates authority.
- Technical Optimization: Mobile usability and fast load times ensured better rankings over aggregator sites.
How Businesses Can Leverage High-Authority Platforms
- Collaborate with Local Guides and Blogs: Contribute unique content like recipes or stories to high-authority platforms.
- Provide Unique, High-Value Content: Avoid generic content and focus on engaging, original insights.
- Engage with Local Tourism Boards: Showcase your business in city guides or campaigns to enhance visibility.
The Role of a Well-Optimized Website for Your Business
The success of high-authority platforms highlights the complementary role a business’s own website plays. While your website might not outrank Yelp, it provides an opportunity to:
- Engage Deeper with Visitors: Share your story, photos, and practical details.
- Capture Long-Tail Searches: Target specific niches like “vegan Nanaimo bars in Nanaimo.”
- Strengthen Authority Through Content: Create link-worthy blog posts or articles about your expertise.
Conclusion: Winning in Tourism SEO Requires Strategy and Collaboration
Tourism SEO isn’t just about optimizing your own website or targeting high-ranking keywords—it’s about understanding how tourists search and using a combination of collaboration, content quality, and technical optimization to reach them effectively.
Key Takeaways for Tourism Businesses:
- Collaborate with Local Guides and Blogs: Partner with platforms that tourists already rely on.
- Build a Solid Digital Presence: Complement high-authority partnerships with an optimized website.
- Create Content that Speaks to Travellers: Reflect the search patterns and preferences of your target audience.
By taking this strategic approach, businesses in Nanaimo—or any tourism-heavy region—can improve their visibility, connect with more visitors, and remain a vibrant part of their local culture.
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