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Email Support Tips and Articles


Email is the primary form of communication for businesses all around the world. At SilverServers, we provide email services using the Zimbra Email Collaboration Suite. Below you will find articles answering our frequently asked questions about how to use Zimbra’s email program, general email tech news and knowledge, and other email platforms too!


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February 9th 2024
Email Accounts, Aliases, and Distribution Lists
Email Accounts, Aliases, and Distribution Lists
February 9th 2024

Learn the key differences and uses of Email Accounts, Distribution Lists, and Aliases to enhance your communication efficiency.

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December 20th 2023
How To Backup IMAP Email
How To Backup IMAP Email
December 20th 2023

Discover how to securely back up your IMAP email with our step-by-step guide on using Mozilla Thunderbird, brought to you by SilverServers. Ideal for both business owners and individual users, this post provides easy instructions for safeguarding you...

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April 20th 2023
What To Do If Your Zimbra Email Account Is Compromised
What To Do If Your Zimbra Email Account Is Compromised
April 20th 2023

Learn how to deal with a hacked Zimbra email account and secure your devices. Follow these steps to recover, secure, and protect your Zimbra account from future attacks.

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February 4th 2022
How To Recognize Spam Email
How To Recognize Spam Email
February 4th 2022

Don't get hooked by spam emails! Check out these 5 tips to safely navigate the deluge of spam you might receive from time-to-time.

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June 1st 2021
5 Common Problems You Might Encounter with Free Email Services
5 Common Problems You Might Encounter with Free Email Services
June 1st 2021

If you're running a business and you're considering using free email services, here are 5 reasons you should reconsider.

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September 4th 2019
How To Backup Zimbra Email and Upload The Backup File Into Thunderbird For Offline Email Storage
How To Backup Zimbra Email and Upload The Backup File Into Thunderbird For Offline Email Storage
September 4th 2019

Is Your Zimbra Email Storage getting full? Do you need to free up disk space before you hit your mailbox quota? Here is a step-by-step guide for how to backup and restore your Zimbra email to offline folders in the Thunderbird Desktop Email Client.

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April 8th 2019
How To Customize Your View in Zimbra With View Modes
How To Customize Your View in Zimbra With View Modes
April 8th 2019

If you're coming to Zimbra email from another email program, let SilverServers give you some direction on how to use the View Modes button to customize Zimbra's web interface to look and function similar to the program you were using before!

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October 2nd 2018
How To Send Emails From a Different Email Address in Zimbra: Setting Up a Persona
How To Send Emails From a Different Email Address in Zimbra: Setting Up a Persona
October 2nd 2018

The team at SilverServers in Kamloops uses and supports Zimbra email services. Find out how you can create a persona in Zimbra to make it easier to send emails from different email addresses on your domain.

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