.ss-ticket-open__intro{gap:2.75rem}.ss-ticket-open .c-action-hero__intro{gap:1.5rem}.ss-ticket-open .c-action-hero__title{font-size:clamp(2.5rem,5vw,3.6rem)}.ss-ticket-card .c-form{margin-top:0;gap:1.35rem}.ss-ticket-form__topics .c-form__options{margin-top:.1rem}.ss-ticket-form__error{margin:0;font-size:var(--fs-sm);line-height:1.4;color:#f19393}.ss-ticket-form__error[hidden]{display:none}.ss-ticket-form [aria-invalid=true]:is(input,textarea){border-color:color-mix(in srgb,#d44848 70%,var(--color-border-subtle))}.ss-ticket-form.is-sending{opacity:.6;pointer-events:none}.ss-ticket-find{margin-top:0;padding:1.5rem;background:var(--color-card-bg);border:1px solid var(--color-card-border)}.ss-ticket-find__row{display:flex;gap:.6rem}.ss-ticket-find__row input{flex:1;min-width:0}.ss-ticket-find__row .c-btn{flex-shrink:0}.ss-ticket-find__sent{display:flex;align-items:flex-start;gap:.5rem;margin:0;font-size:.95rem;line-height:1.45;color:var(--ink)}.ss-ticket-find__sent .u-icon{flex-shrink:0;margin-top:.2em;color:var(--accent-text)}.ss-ticket-find__sent[hidden]{display:none}.ss-ticket-attach{position:relative;display:grid;gap:.6rem}.c-form .ss-ticket-attach__input{position:absolute;top:0;left:0;padding:0;border:0;width:1px;height:1px;opacity:0;overflow:hidden}.ss-ticket-attach__pick{display:flex;align-items:center;justify-content:center;gap:.6rem;padding:.95rem 1rem;border:1px dashed var(--border-strong);border-radius:var(--r);background:color-mix(in srgb,var(--surface) 60%,transparent);color:var(--ink-2);font-family:var(--font-sans);font-size:.98rem;text-transform:none;letter-spacing:0;cursor:pointer;transition:border-color var(--t-fast),background var(--t-fast),color var(--t-fast)}.c-form .ss-ticket-attach__pick{font-family:var(--font-sans);font-size:.98rem;text-transform:none;letter-spacing:0;color:var(--ink-2)}.ss-ticket-attach__pick .u-icon{color:var(--accent-text)}.ss-ticket-attach__pick:hover,.ss-ticket-attach.is-over .ss-ticket-attach__pick{border-color:var(--green);background:color-mix(in srgb,var(--green) 8%,var(--surface));color:var(--ink)}.ss-ticket-attach__input:focus-visible+.ss-ticket-attach__pick,.ss-ticket-attach__pick:has(+.ss-ticket-attach__input:focus-visible){outline:2px solid color-mix(in srgb,var(--green) 60%,transparent);outline-offset:2px}.ss-ticket-attach__list{display:grid;gap:.4rem;margin:0;padding:0;list-style:none}.ss-ticket-attach__list:empty{display:none}.ss-ticket-up{position:relative;display:grid;grid-template-columns:auto minmax(0,1fr) auto auto;align-items:center;gap:.7rem;padding:.6rem .5rem .6rem .8rem;background:var(--surface);border:1px solid var(--border);overflow:hidden}.ss-ticket-up .u-icon{color:var(--ink-3)}.ss-ticket-up__name{overflow:hidden;white-space:nowrap;text-overflow:ellipsis;font-size:.95rem;color:var(--ink)}.ss-ticket-up__size{font-family:var(--font-mono);font-size:var(--fs-meta);color:var(--ink-3)}.ss-ticket-up__drop{display:grid;place-items:center;width:2.25rem;height:2.25rem;padding:0;border:0;border-radius:var(--r-sm);background:transparent;color:var(--ink-3);cursor:pointer;transition:color var(--t-fast),background var(--t-fast)}.ss-ticket-up__drop:hover,.ss-ticket-up__drop:focus-visible{color:var(--ink);background:var(--hover)}.ss-ticket-up__bar{position:absolute;left:0;bottom:0;height:2px;width:100%;background:var(--green);transform-origin:left center;transform:scaleX(var(--tk-progress, 0));transition:transform var(--t)}.ss-ticket-up.is-done .ss-ticket-up__bar{opacity:0;transition:opacity var(--t-slow)}.ss-ticket-up.is-done .u-icon:first-child{color:var(--accent-text)}.ss-ticket-up.is-failed{border-color:color-mix(in srgb,#d44848 55%,var(--border))}.ss-ticket-up__why{grid-column:2 / -1;margin:0;font-size:var(--fs-sm);color:#f19393}.ss-ticket__head{display:grid;gap:.75rem;margin-bottom:2.5rem}.ss-ticket__number{display:flex;flex-wrap:wrap;align-items:center;gap:.75rem;margin:0;font-family:var(--font-mono);font-size:var(--fs-label);letter-spacing:.08em;text-transform:uppercase;color:var(--ink-2)}.ss-ticket__status{padding:.3rem .6rem;border:1px solid currentColor;border-radius:var(--r-sm);line-height:1}.ss-ticket__status--open{color:var(--accent-text)}.ss-ticket__status--waiting{color:var(--ink)}.ss-ticket__status--closed{color:var(--ink-3)}.ss-ticket__title{margin:0;max-width:30ch;font-size:clamp(2rem,4.5vw,3rem);font-weight:var(--fw-regular);line-height:1.1;letter-spacing:-.02em;overflow-wrap:anywhere}.ss-ticket__notice{display:flex;align-items:center;gap:.6rem;justify-self:start;margin:.5rem 0 0;padding:.8rem 1rem;font-size:1rem;color:var(--ink);background:color-mix(in srgb,var(--green) 10%,var(--surface-card));border:1px solid color-mix(in srgb,var(--green) 45%,var(--border))}.ss-ticket__notice .u-icon{color:var(--accent-text)}.ss-ticket__layout{display:grid;gap:2.5rem;align-items:start}@media(min-width:960px){.ss-ticket__layout{grid-template-columns:minmax(0,1fr) 300px;gap:3rem}.ss-ticket__aside{position:sticky;top:6rem}}.ss-ticket__thread{display:grid;gap:1.5rem;min-width:0}.ss-ticket-thread{display:grid;gap:1rem;margin:0;padding:0;list-style:none}.ss-ticket-msg{padding:1.25rem 1.5rem 1.4rem;background:var(--surface-card);border:1px solid var(--border);scroll-margin-top:7rem}.ss-ticket-msg--ours{margin-left:clamp(0px,4vw,3rem);background:color-mix(in srgb,var(--green) 6%,var(--surface-card));border-color:color-mix(in srgb,var(--green) 30%,var(--border));box-shadow:inset 3px 0 0 var(--green)}.ss-ticket-msg__who{display:flex;flex-wrap:wrap;align-items:baseline;gap:.35rem .75rem;margin:0 0 .75rem}.ss-ticket-msg__name{font-weight:var(--fw-semibold);color:var(--ink)}.ss-ticket-msg__org{font-family:var(--font-mono);font-size:var(--fs-label);letter-spacing:.08em;text-transform:uppercase;color:var(--accent-text)}.ss-ticket-msg__when{margin-left:auto;font-family:var(--font-mono);font-size:var(--fs-meta);color:var(--ink-3)}.ss-ticket-msg__body{color:var(--ink-2);line-height:var(--lh-relaxed);overflow-wrap:anywhere}.ss-ticket-msg__body p{margin:0 0 .85em}.ss-ticket-msg__body p:last-child{margin-bottom:0}.ss-ticket-msg__body a{color:var(--accent-text)}.ss-ticket-files{display:flex;flex-wrap:wrap;gap:.6rem;margin:1rem 0 0;padding:0;list-style:none}.ss-ticket-file{display:inline-flex;align-items:center;gap:.55rem;max-width:100%;padding:.55rem .8rem;background:var(--surface);border:1px solid var(--border);color:var(--ink);text-decoration:none;transition:border-color var(--t-fast),background var(--t-fast)}.ss-ticket-file:hover,.ss-ticket-file:focus-visible{border-color:color-mix(in srgb,var(--green) 55%,var(--border));background:color-mix(in srgb,var(--green) 6%,var(--surface))}.ss-ticket-file .u-icon{color:var(--ink-3)}.ss-ticket-file__name{min-width:0;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;font-size:.95rem}.ss-ticket-file__size{font-family:var(--font-mono);font-size:var(--fs-meta);color:var(--ink-3)}.ss-ticket-file--image{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:.4rem .6rem;width:13rem;padding:.4rem .4rem .5rem}.ss-ticket-file--image img{grid-column:1 / -1;display:block;width:100%;aspect-ratio:4 / 3;object-fit:cover;background:var(--bg)}.ss-ticket-reply{margin-top:.5rem;padding:1.5rem;background:var(--surface-card);border:1px solid var(--border)}.ss-ticket-facts{display:grid;margin:0;background:var(--surface-card);border:1px solid var(--border)}.ss-ticket-facts>div{display:grid;gap:.2rem;padding:.85rem 1.25rem;border-top:1px solid var(--border)}.ss-ticket-facts>div:first-child{border-top:0}.ss-ticket-facts dt{font-family:var(--font-mono);font-size:var(--fs-label);letter-spacing:.08em;text-transform:uppercase;color:var(--ink-3)}.ss-ticket-facts dd{margin:0;color:var(--ink);overflow-wrap:anywhere}@media(prefers-reduced-motion:reduce){.ss-ticket-up__bar,.ss-ticket-file,.ss-ticket-attach__pick{transition:none}}html.ss-portal-html{color-scheme:light;--bg: #edf1f5;--surface: #fafcfd;--surface-2: #e1e6eb;--ink: #0c1219;--ink-2: #4a5360;--ink-3: #5f6b78;--border: #d6dbe1;--border-strong: #bcc4cc;--accent-strong: #167a3e;--accent-soft: rgba(27, 148, 75, .1);--accent-text: #147539;--hover: rgba(0, 0, 0, .04);--active: rgba(0, 0, 0, .07);--focus: rgba(27, 148, 75, .45);--shadow: 0 4px 12px rgba(0, 0, 0, .1);--shadow-float: 0 16px 40px rgba(12, 18, 25, .14);--surface-card: #fafcfd;--surface-card-hover: #ffffff;--ss-portal-panel: 0 1px 2px rgba(12, 18, 25, .05), 0 14px 30px -20px rgba(12, 18, 25, .3);--ss-portal-error: #b42318;--white: #f5f5f6;--lightgreen: #53d489;--black: #06090c;--verydark: #06090c;background:var(--bg)}body.ss-portal{display:flex;flex-direction:column;min-height:100vh;margin:0;background:var(--bg);color:var(--ink)}.ss-portal__bar{color-scheme:dark;display:flex;flex-wrap:wrap;align-items:center;justify-content:space-between;gap:.75rem 1.5rem;padding:.85rem clamp(1rem,4vw,2.5rem);background:#06090c;box-shadow:inset 0 -3px 0 var(--green)}.ss-portal__brand{display:inline-flex;align-items:center;gap:.65rem;color:#f5f5f6;text-decoration:none}.ss-portal__logo{width:auto;height:2.1rem;flex:none}.ss-portal__brand:hover,.ss-portal__brand:focus-visible{color:#f5f5f6}.ss-portal__logo path{transition:fill var(--t-fast)}.ss-portal__brand:hover .ss-portal-logo-2,.ss-portal__brand:focus-visible .ss-portal-logo-2{fill:#53d489}.ss-portal__name{font-size:1.15rem;font-weight:var(--fw-medium);letter-spacing:-.01em}.ss-portal__tag{padding:.3rem .55rem;border:1px solid rgba(83,212,137,.55);font-family:var(--font-mono);font-size:var(--fs-label);line-height:1;letter-spacing:.1em;text-transform:uppercase;color:#53d489}.ss-portal__call{display:inline-flex;align-items:center;gap:.55rem;color:#b4bdc7;font-size:.95rem;text-decoration:none;transition:color var(--t-fast)}.ss-portal__call .u-icon{color:#53d489}.ss-portal__call:hover,.ss-portal__call:focus-visible{color:#f5f5f6}.ss-portal__main{flex:1;width:100%;max-width:1180px;margin:0 auto;padding:clamp(2rem,5vw,3.5rem) clamp(1rem,4vw,2.5rem) 4rem;box-sizing:border-box}.ss-portal__page--narrow{max-width:40rem}.ss-portal__title{margin:.5rem 0 1.75rem;font-size:clamp(2rem,4.5vw,2.8rem);font-weight:var(--fw-regular);line-height:1.1;letter-spacing:-.02em;color:var(--ink)}.ss-portal__lead{margin:0;color:var(--ink-2)}.ss-portal__lead a{color:var(--accent-text)}.ss-portal__actions{margin:0 0 2rem}.ss-portal__foot{padding:1.25rem clamp(1rem,4vw,2.5rem);border-top:1px solid var(--border);color:var(--ink-3);font-size:var(--fs-sm);text-align:center}.ss-portal .ss-ticket-msg,.ss-portal .ss-ticket-reply,.ss-portal .ss-ticket-facts,.ss-portal .ss-ticket-find{background:var(--surface-card);box-shadow:var(--ss-portal-panel)}.ss-portal .ss-ticket-msg--ours{background:color-mix(in srgb,var(--green) 5%,var(--surface-card));box-shadow:inset 3px 0 0 var(--green),var(--ss-portal-panel)}.ss-portal .c-form input,.ss-portal .c-form textarea{background:#fff;border-color:var(--border-strong);box-shadow:none}.ss-portal .ss-ticket-attach__pick{background:var(--bg)}.ss-portal .ss-ticket-up{background:#fff}.ss-portal .ss-ticket-form__error,.ss-portal .ss-ticket-up__why{color:var(--ss-portal-error)}.ss-portal .ss-ticket-form [aria-invalid=true]:is(input,textarea),.ss-portal .ss-ticket-up.is-failed{border-color:var(--ss-portal-error)}.ss-portal .ss-ticket__notice{background:color-mix(in srgb,var(--green) 9%,var(--surface-card))}@media(max-width:599px){.ss-portal__logo{height:1.8rem}.ss-portal__name{font-size:1.05rem}}