Security
Patches the week they ship
CVE-tracked. Backups verified before we apply.
Website Management & Maintenance
Keep your website secure, fast, and up-to-date — proactively, on a schedule, by a team you can actually call.
Ongoing beats reactive
Websites don't stay healthy on their own
Every site sits on layers of software — CMS, plugins, server packages, SSL certificates, third-party scripts. Each of those ages. Without active care, a site that launched fast and clean slowly drifts toward slow, vulnerable, or broken.
Management isn't about keeping things looking the same — it's about keeping them working the way they're supposed to, quietly, so you don't get a phone call you weren't expecting. Whether you're on WordPress, Wix, Squarespace, or a custom CMS, we've run sites on all of it.
What ongoing care buys
- Patches the week they ship.
- Pulse alerts before users notice.
- Bios, hours, new pages — in days.
- WordPress, Wix, Squarespace, Drupal, custom — we’ve run all of it.
- Same Kamloops team every call.
Schedule, not on demand
Four kinds of ongoing care
Everything a live site needs to stay secure, fast, and current — handled on a schedule, not on demand.
Performance
Pulse watches the page-load budget
Uptime, Core Web Vitals, third-party script bloat.
Content
The bio updates you forgot to send
Hours, holidays, new pages. Inside the plan.
Support
The same people every call
Kamloops team that knows your site.
What a month actually looks like
Proactive isn't a slogan — it's a cadence
"Proactive" means nothing without a schedule. Here's the work that happens on a managed site every month, whether you ask for it or not.
Week 1
Security patches & updates
CMS core, plugins, dependencies, SSL checks. Anything out-of-date gets attention before an attacker finds it.
Week 2
Performance review
Load-time audits, Core Web Vitals check, image optimization, broken-link sweep. Fixes applied, not just reported.
Week 3
Content updates
Team bios, hours, holiday notices, stale copy — the updates you keep meaning to send us. Handled.
Week 4
Report & plan
Analytics summary, what changed this month, and a plan for next month — so you always know what's coming.
What Pulse watches
The surfaces our monitor reads on every managed site
Every site on a management plan is checked by Pulse — the in-house monitor we’ve been running since 2015. Below is the catalog: the four panels we watch and the kinds of events they fire. Real categories, real intervals, no live numbers because the live ones belong to clients.
What Pulse surfaces · per managed site
Catalog · not a live read
Uptime & response
30-day rolling
Backups
Local + offsite
SSL & DNS
Expiry watched
CMS & plugin patches
Patch state
Event types Pulse fires
- weekly SEO report generated
- per-event Failed-login spike — IPs banned
- daily Backup completed + verified
- on release CMS / plugin patch staged + applied
Pulse, and the people behind it
Built on our own tools and our own team
We don't wait for the phone to ring. Pulse, our custom-built monitoring platform, watches your site around the clock — uptime, errors, SSL expiry, security signals — so issues surface before they become outages.
When something does need attention, you work with the same people every time. No ticket queues, no offshore handoffs, no starting the conversation over every month. Packages can be custom-built for your company, or bundled with our Grassroots SEO + GAIO Program for full ongoing visibility work.
Proactive, not reactive.
Tell us what you’re running and what’s been ignored — we’ll come back with a maintenance schedule, a backlog audit, and monthly pricing.
Not sure where to start? Use our general contact form instead.
Send us a message
A few quick questions so we can come back with something useful — only your name and email are required.
Got it — thanks.
We’ll get back to you within one business day.
If it’s urgent, call 1-236-425-4400.
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